About Us

About xevqvsi

Behind xevqvsi

xevqvsi is the trading name used on xevqvsi.com, an online store built around smart personal-care devices β€” hair styling tools, oral care devices, skin and beauty devices, and everyday grooming tools.

Operated by Beijing Qiuguang Zhixing Technology Co., Ltd.
01 β€” Who we are

A store with one job, stated plainly

This website is owned and run by Beijing Qiuguang Zhixing Technology Co., Ltd., a company registered in Tongzhou District, Beijing. The people behind it are Li Yang and a small team who spend most of their time doing two things: choosing which devices are worth listing, and answering the questions customers send before and after they buy.

We are not a manufacturer. We are a retailer that selects products from a much larger field, and the selection is the part we take responsibility for. If a device on this site turns out to be badly made, that is our judgement that failed, not the customer's.

Everything listed sits inside four categories: hair styling, oral care, skin and beauty, and everyday grooming. We keep the range narrow on purpose. A catalogue of two hundred near-identical gadgets helps nobody decide anything.

02 β€” Selection

What a product has to pass before it is listed

01

It solves something that actually happens

Frizz on a humid morning, flossing that never becomes a habit, a fringe that kinks by ten. We start from the moment in someone's day, then look for the device that fits it β€” not the other way round.

02

The specifications are written honestly

Battery life, temperature range, water-resistance rating and what is in the box are stated as they are. Where a product cannot do something β€” turning tight curls bone straight, for example β€” we say so on the page rather than leaving it to be discovered.

03

Support is reachable by a human

Questions go to service@xevqvsi.com and are read by the team. We would rather answer a hesitant buyer for ten minutes than process a return later.

04

The price is straightforward

Prices are shown in U.S. dollars and the amount at checkout is the amount charged, apart from any duty or tax applied by the destination country, which is stated separately before payment.

03 β€” How we work

From the warehouse to your bathroom shelf

01
Orders are packed after they are checked

Each order is picked and inspected before it leaves, so the device you receive matches the one described on its page.

02
Tracking is issued on dispatch

A tracking number is emailed as soon as the parcel is handed to the carrier, and it stays valid through to delivery.

03
Questions get a reply, not a ticket number

Messages sent during the hours below are answered in the order they arrive, usually within one to two business days.

04
Problems are settled case by case

If something arrives damaged, faulty or not as described, tell us with a photograph and we will resolve it β€” replacement, refund or store credit, whichever fits the situation.

04 β€” Scope

Where we sell and what we cover

We ship to the destinations shown at checkout and handle after-sales for every order placed directly through xevqvsi.com. Orders made through another retailer or marketplace are handled by that seller, even if the product is the same.

Devices carry a twelve-month warranty against manufacturing defects from the date of delivery. The warranty covers the device itself; it does not cover cosmetic wear, misuse, or damage caused by using the product in a way its instructions exclude.

Details

Operator details

Brand xevqvsi
Website xevqvsi.com
Operating entity Beijing Qiuguang Zhixing Technology Co., Ltd.
Registered address Room 10-1210, 4th Floor, Building 2, No. 55, Xinhua North Road, Tongzhou District, Beijing (Cluster Registration)
Owner Li Yang
Customer service email service@xevqvsi.com
Telephone 00852-2655850
Customer service hours Monday–Friday, 10:00–17:00 (UTC-7)
Product categories Smart personal-care devices β€” hair styling tools, oral care devices, skin and beauty devices, and everyday grooming tools

Getting in touch

Email service@xevqvsi.com for anything order-related, or call 00852-2655850 during Monday–Friday, 10:00–17:00 (UTC-7). Including your order number in the first message speeds things up considerably.

Still need a hand?

Write to service@xevqvsi.com and we will come back to you within the hours listed below.